Frequently asked questions

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Email us: contact@burntmushroom.com

How can I cancel an order?

What are your accepted payment methods?

Can I add a gift note?

Shipping

How long does shipping take?

Can I track my order?

Do you ship internationally?

Returns & exchanges

How do I make a return?

How long after purchase can I return an item?

What is your return policy?

Products & care

Where do your products come from?

How do I care for my custom products?

Can I customize anything in the store?

Custom Services

What is this?

How long does this take?


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